Built for Public Counters in Rwanda • Law N° 058/2021 Data Protection Compliant • Ephemeral / Zero-Storage Architecture
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SigDeskCounter Accessibility Platform
🤟 Assistive Technology for Deaf & Hard-of-Hearing Citizens

Universal accessibility at service counters, in real time.

Eliminate communication barriers at banks, hospitals, and government counters. Tell staff speak naturally — their words stream live onto the citizen's screen. Citizens sign, tap quick phrases, or type — their responses arrive instantly to the teller.

No software installation required • Supports Kinyarwanda, English, French & Kinyarwanda Sign Language (KSL)

See the two-way counter interaction in action

Interactive preview demonstrating how spoken words turn into captions for customers, and signs turn into clear text for staff.

Teller Terminal (Staff View)
Counter 01
🎙️ Teller Spoken Speech• 10:02 AM
Muraho, nshobora kubafasha iki uyu munsi? (Hello, how can I help you today?)
🤟 Customer Sign / Response• 10:03 AM
Ndashaka kubitsa amafaranga kuri konti yanjye. (I would like to deposit money into my account.)
Spoken speech is automatically converted into text and beamed to customer screen.
Customer Screen (Deaf / HoH Citizen View)
Live Captions Active
Teller says:• 10:02 AM
Muraho, nshobora kubafasha iki uyu munsi? (Hello, how can I help you today?)
You (Signed / Sent)• 10:03 AM
Ndashaka kubitsa amafaranga kuri konti yanjye. (I would like to deposit money into my account.)
Recognized sign gestures turn into text in real time for teller to read.

Flexible Deployment

Three hardware-agnostic counter configurations

1

Shared Screen (One Tablet)

A single tablet placed on the counter. Staff taps the mic to speak; the customer watches real-time captions and responds via camera signing or touch phrase cards.

View Shared Mode →
2

Two Screens (Staff + Customer Tablet)

The staff teller works on their desktop PC; a dedicated customer-facing tablet mounted on the counter displays real-time high-contrast captions and captures signs.

View Counter Terminal →
3

Instant QR Join (Customer's Phone)

No app to download, no account needed. The citizen simply scans the counter's QR code with their camera to immediately join the secure conversation on their own phone.

Generate Join QR →
Privacy by Architecture

Zero storage of citizen audio, video, or message text.

At government and financial counters, privacy is non-negotiable. SigDesk is architecturally designed so that customer conversation content is never persisted anywhere.

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Volatile Memory Only

Spoken audio, camera frames, and transcript text are processed exclusively in RAM and broadcast to active screens. Nothing is written to disks or databases.

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Self-Destructing Sessions

Rooms automatically wipe clean when either party leaves or after an idle timeout. Session state is purged without residual logs.

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Law N° 058/2021 Ready

Complies with Rwanda's Law relating to the protection of personal data. Only non-sensitive operational metadata (timestamps, credit usage) is recorded.